Managed Services

R S InfoCon's Managed services help you get the best out of your existing IT applications. The services provided span maintenance and enhancement and are delivered with highest level of productivity.

We focus on industries that include manufacturing, banking & financial services, insurance, logistics and product engineering services. We have been providing Managed & Support services to these industries for more than 10 years. Our services are designed to ensure availability of systems for use, reduced maintenance and support, improved scalability and increased throughput by improving productivity over time.

Our suite of Managed & Support services include:

  • 24x7 production support
  • Application enhancement management
  • Upgrades of application platforms
  • Application database migration

The technology landscape of our services varies from ERP, CRM, and PLM packages to DW & BI technologies to legacy systems.

Our services are designed to leverage our process for application knowledge transition, problem management, enhancement request management, service level management and as a result deliver significant operating cost benefits to our clients.

Some of the key features of our Managed & Support services models are:

  • Continuous service improvement
  • High productivity gains
  • Improve application stability and performance
  • SLA based

Your enterprise may be challenged with supporting a multitude applications. RSI can streamline your application management processes for maximum efficiency and control.

 

R S InfoCon Provides

A comprehensive set of application management services including maintenance, re-engineering, testing and migration.

Business value

    • Reduced system downtime
    • Enhanced performance
    • Increased freedom to concentrate on strategic initiatives

We ensure that our services evolve with your business, reduce system downtime and help you focus on strategic initiatives by minimizing the time spent on routine activities.